Home Forums Plugins Store Exporter [Resolved] Problem product export get_original_product_id

This topic contains 1 reply, has 2 voices, and was last updated by  Michael Visser 2 years ago.

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  • #46992

    Manfred Bergler
    Participant

    I want to buy the store exporter, but as i tried to export the products from our shop with the free version
    i got the following error.

    [store-exporter] An unexpected error occurred. A fatal PHP error was encountered during the export process, we couldn’t detect or diagnose it further. (Need help?)

    Refer to the following error and contact us on http://wordpress.org/plugins/woocommerce-exporter/ for further assistance. Error: Call to a member function get_original_product_id() on null

    What can i do?
    Regards
    Manfred

    #47000

    Michael Visser
    Keymaster

    Hi Manfred, thanks for raising this, unfortunately we do not call the function get_original_product_id() in our Plugin so it’s likely another WordPress Plugin is calling that non-existent function and we’re simply catching it during an export within our Plugin’s fatal PHP ‘trigger’. What I’d do is turn on WordPress error logger via the following resource and then run an export again and check the /wp-content/debug.log

    https://codex.wordpress.org/Debugging_in_WordPress#Example_wp-config.php_for_Debugging

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