Home Forums Plugins Store Exporter Support [Resolved] "Order Items: Product Name" now contains other stuff

This topic contains 6 replies, has 2 voices, and was last updated by  Michael Visser 2 years, 3 months ago.

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  • #46245

    crholliday
    Participant

    Until a recent update, the above field used to only contain the actual Product Name (e.g. Organic Vaquero). Something changed and now it contains more stuff (e.g. Organic Vaquero – 5 pound, Whole Bean).

    Is there some way I can make it go back to the way it was?

    #46246

    Michael Visser
    Keymaster

    Hi crholliday, thanks for raising this. What version of our Plugin are you using and what did you update from? Have you installed WooCommerce 3.0 or still using legacy 2.6?

    #46247

    crholliday
    Participant

    Hi, we are on version 3.0 but not really excited about staying there. Tons of other breaks as well. Will probably push to 3.01, run some tests then, depending on outcome, stay there or go back to 2.6.

    We are 2.3.1 of the Store Exporter.

    #46248

    Michael Visser
    Keymaster

    Hi crholliday, I know how you feel… that’s good, I’ll try to reproduce this as it sounds like a WooCommerce 3.0 change as we do depend on them for alot of Product Name details. Are the Products in question Simple or Variable Products?

    #46249

    crholliday
    Participant

    They are Variable Products.

    #46250

    crholliday
    Participant

    Just updated to 3.01 and its the same.

    #46317

    Michael Visser
    Keymaster

    Hi crholliday, can you please open this as a Support ticket so we can look at this together 🙂

    https://www.visser.com.au/premium-support/

Viewing 7 posts - 1 through 7 (of 7 total)

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