Home Forums Plugins Printable Invoices Support [Resolved] Logo doesn't show up

This topic contains 4 replies, has 3 voices, and was last updated by  Michael Visser 8 years ago.

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  • #6848

    marvicbiz
    Participant

    Hi Michael, I was delighted to discover your plugin, which is going to save me a lot of time, and bought it with pleasure 🙂

    Now I’m trying to set it up, and am having a problem with the logos on the printable invoice. No matter which format I try to upload, it simply results in a red x. I’ve created three different files with the size of 292×75 in jpg png and gif format. No luck, just a red X. Have also tried larger and smaller pics. It’s the same problem with the footer logo. Have also tried uploading using IE, Firefox and Chrome to upload it … Help?
    The address details and note at the bottom have been saved and do come through on the invoice.

    BTW, language support would be fabulous, and if you need help with the Dutch translation, pls let me know? Thanks for your assistance. Kind regards, Victoria

    #6849

    marvicbiz
    Participant

    Found a workaround … it uploads the images into wp-content/uploads/wpsc/upgrades/printable_invoices/ but then the permissions are set to 600 on the images … I changed the permissions via FTP and it’s working. Cool bananas!! Thx

    #6850

    Michael Visser
    Keymaster

    Hi marvicbiz, thanks for the heads up, I’ll add a permission rule to change the default permissions for the /printable_invoices/ directory to 755.

    #6851

    FibresExotica
    Participant

    I’ve made the change of permission to the directory and the logo.gif file created via my FTP client and still no joy.

    Any other suggestions? I’ll try re-uploading now I’ve changed the perms and see if that helps….

    Otherwise, this is looking to save me soooo much time cutting and pasting from basic packing slip into a nice word doco!!

    (I have to bemoan the fact that getshopped didn’t make the packing slip “customisable” as you have – Hence giving you this niche. )

    #6852

    Michael Visser
    Keymaster

    Hi FibresExotica, Printable Invoices now uses standard practices to create and store the logos, if you can get in touch I might be able to assist directly though this feature is working for the majority, chat soon 🙂

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