Home Forums Plugins Store Exporter [Resolved] Exporting products with multiple categories fails to delimit with pipe character

This topic contains 3 replies, has 2 voices, and was last updated by  Michael Visser 2 years, 3 months ago.

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  • #45433

    discopatrick
    Participant

    Hi there, thanks for a great plugin.

    I’m having trouble with an export of around 1200 products. Most of the products are exported perfectly, but I’ve noticed that on a few products, multiple categories are not properly separated with a pipe character.

    For example, here’s one that’s been separated properly:

    Hi-Fi>Hi-Fi Record Players>Gramophones|Condition>Prop Hire

    And one that is not separated properly:

    Accessories>Headphones>Closed Back Condition>Prop Hire

    In the latter case, the two categories should in fact be: ‘Accessories>Headphones>Closed Back Headphones’ and ‘Condition>Prop Hire’. It’s as if there’s missing characters in the middle of the exported string (one of which would be the missing pipe character).

    Needless to say, this is causing problems when trying to import the categories elsewhere.

    We are not 100% up to date with core and plugins on the site we’re exporting from – we’re just trying to keep it stable while we build the new site. As such, the versions running are:

    WordPress 4.3.8
    WP e-Commerce Version 3.8.14.3
    WP e-Commerce – Store Exporter Version 1.7

    Any ideas on what the problem could be?

    Best,
    Patrick

    #45434

    Michael Visser
    Keymaster

    Hi Patrick, thanks for asking, I have a feeling I know what’s causing this. I’ll get a change introduced into the next Plugin update of Store Exporter for WP e-Commerce to resolve this; it won’t happen today (Friday update curse) so likely next week 🙂

    #45435

    discopatrick
    Participant

    Thanks for your reply Michael!

    I also wanted to mention that I could only export as CSV, not XML – the XML radio button was greyed out. Though I’m not sure whether an XML export would have solved my problem anyway.

    #45552

    Michael Visser
    Keymaster

    Hi discopatrick, pushing a minor Plugin update for this now, should show up in 5-10 minutes 🙂

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