Home Forums Plugins Store Exporter [Resolved] Exporter Invalid

This topic contains 3 replies, has 2 voices, and was last updated by  Michael Visser 5 years, 3 months ago.

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  • #32073

    theroo
    Participant

    I have been trying to export using this plugin but all I get is this message:

    A WordPress or server error caused the exporter to fail, the exporter was provided with a reason: Invalid

    Any idea what this might be? I have tried reinstalling Woocommerce to no avail. Thanks

    I am using Woocommerce 2.8.1 and WordPress 3.9.1

    #32074

    theroo
    Participant

    sorry the total message is:

    Invalid file type (Need help?)

    #32086

    Michael Visser
    Keymaster

    Hi theroo, that Invalid file type error may occur when our exporter tells WordPress to save the CSV file to WordPress Media. We include a filter to add support for saving CSV files but that may not be working in your store.

    Open the Settings tab and turn off Enable Archives and try again. If this persists please let us know at michael@visser.com.au and I’ll reproduce this with you.

    #32098

    Michael Visser
    Keymaster

    Following up via e-mail. 🙂

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