Home Forums Plugins Store Exporter Deluxe Support [Resolved] Export with password doesn't work

This topic contains 2 replies, has 2 voices, and was last updated by  Michael Visser 3 weeks, 6 days ago.

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    We have installed the latest version 3.2 which now have the functionality to export a password protected zip-file. Unfortunately this functionality doesn’t work. When we configure a scheduled report with password setting on and we put in a password the plugin says it is executing, but there is no follow-up and no file and email is created and send out.

    One of our technicians looked at the code and he says that it is because of some bugs in the coding and the export stops doing something, but he didn’t had time to look in detail in it. Could you have a look and solve this issue in the next release?

    Thanks in advance.




    Anybody who can help us?


    Michael Visser

    Hi Robin, can you open up a Pro support topic with me so we can look at this together, it will involve WooCommerce logs from WooCommerce > System Status > Logs > fatal-errors… and woo_ce… which aren’t appropriate in this public support topic.


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