Home Forums Plugins Product Importer Deluxe [Resolved] Cannot access the product after import

This topic contains 1 reply, has 2 voices, and was last updated by  Michael Visser 2 years, 1 month ago.

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  • #46619

    Dima
    Participant

    Hello Michael,
    For some reason after the product is imported, we get 404 when opening it in frontend.
    It shows in category listing and in search, but the actual page is not opening and goes to 404.
    If I open the product in backend and just save it (Update) it starts working fine. I looked into the row of the product in wp_posts table and I see no change after updating. Don’t know what else to check…
    Thanks

    #46626

    Michael Visser
    Keymaster

    Hi Dima, this sounds like a caching issue. What I’d be curious is seeing what/if any Post meta or Term Taxonomy changes happen between that save action. Feel free to open a ticket via Support so we can look at this together.

    https://www.visser.com.au/premium-support/

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