Product Description

WP e-Commerce Compatibility

  • WP e-Commerce 3.7 ready (up to 3.7.8)
  • WP e-Commerce 3.8 ready (up to 3.11.*)

Updates

The latest release can be downloaded from your My Account page.

Documentation

Looking for support, a copy of the readme, Plugin updates, Ideas or usage instructions? Check out our Documentation for Edit Orders.

Comments

  1. Is there a way to extend this to allow orders to be placed via the wp admin console? Would be useful in scenarios where customers call with technical issues. Love the edit order functionality for changes to orders (like size, etc). Works great thanks!

  2. Hi i downloaded the latest version of the plugin and i activated it the problem is on localhost when testing if i click on the pencil to edit the product i get the cross “X” and the Check Mark so i can edit the product but once i set the site live and i click on the pencil nothing happend the javascript hangs and just keeps on turning around without anything happening can anyone help me with this?

    • Hi I have the same problem. This plugin conflicts with three plugins that I use (if I deactivate the plugins the edit orders plugin works, if I activate them, I get the same problem as you). I have asked for assistance by sending two enquiries via the contact form and have posted on the forum but am still waiting for some acknowledgement from the developer.

      • Hi VeronicaClare, I’ve forwarded your support onto my colleague who can assist with making our Plugin compatible with other WordPress Plugins, jQuery either works well or not at all so if we can help the other developers we’ll do our best. You’ll be contacted shortly for more information.

  3. Hi all!
    I have a huge issue. When i change the product price and hit update, the product price jumps down to 0, but the total price is still the same. My client must have his site up pretty soon and with this bug i cant go live with the site. Any fixes?

    • I really need this o be fixed!
      I cant update the product item, as soon i hit update, the product item is displaying 0 instead of the value i typed in. The total price doesnt update either, and when im trying to remove a product item i get a error-message.
      Please please help!

        • I tried it on e-commerce 3.8.8 and i still get the same errors. But i think i found the cause for the problem. Im using swedish krona as the currency, and thats when the problem starts. When i change the currency back to lets say australian dollar then the item price saves when i hit update. So it has something to do with the currency.

          Another thing is when i click edit sale within the sales-log details all fields is reset, so i must go through the products->edit orders otherwise it doesnt work.

          • Hello again, sorry for being a pain :)

            I managed to fix the problem. It was all about the currency! Since im using swedish krona, the currency symbol is SEK, and not $, £ etc. So its 3 letters not 1, so i had to change the code in wpsc-admin_eo.order.php at line 43 so that it would substract 3 instead of 1. If anyone using the plugin and has a currency code with 3 letters, this is what you must do in order to make it save properly.

            The only thing to fix at the moment is that total price doesnt update automaticly when you change the item prices, but that i can live with :)

    • Plugin is now 95% working. there is nothing stopping someone from using this plugin at this time.

      There is a couple small bugs but nothing to big, will report on them later.

      The plugin is working again, and if you where holding off on buying – its now safe to paypal ;c )

    • i just got another inasne idea, is it possible to know when a plugin is finished updating and then rewrite the old files that i changed back into the plugin folder? also, any example on extending a plugin class in another plugin. thanks Mar 12 at 12:59

  4. Hi there – edit orders isn’t working for me either:

    I can only see a max of 5 products which I can add not all the products
    total does not update
    any changes does not update
    send user an email -does not happen

    Plugin doesn’t work at all!

      • Coming to the rescue, prepping a minor Plugin update that has an override for wpsc_get_action() to sort this out, the cause remains the same, one of the Plugins in the suite is loading an old copy of this now crucial function.

        I’m also introducing a version check for common functions across the Visser Labs suite to avoid this happening in the future. :)

        • Just downloaded the latest version of the plugin and alhtough I can add and delete products in the product details box and this is working fine, there are still some very important bugs that need to be fixed. Notably:

          (1) Sales Details box – The total price does not update when I add/delete a product from the product details box above

          (2) Although I can modify the shipping price/coupon price/total price, in fact all fields in the sales details box, when I press update, they do not update – they reverts back to what I had originally before. Furthermore I get the following error coming up:

          Your billing/contact details is a required field.
          Shipping Address is a required field.

          Although these fields have been inputted!

          (3) When I press send an update email to the customer – the product list has changed as per my changes in the product details box. But the total/shipping/etc still remain as they were. For example, my original total was £1. I added two new products, such that the total should be £5. However, the total still remains at £1.

          Can you please have a look and fix these as I can’t do much with this plugin as it is!

          Thanks!
          Laura
          (1) When I add a new product or delete a product from the order, The total does not update in the box with the shipping price, etc.

  5. When i edit a order its gets removed from the customers history.

    This is a BIG DEAL!!!

    what can we do to fix this. or how do i go about getting a refund?

    • Hi easilyamused, I agree that Sales unlinking from a customer’s account is a big deal so let’s get this resolved. This has been working in prior releases so could be due to a change in WP e-Commerce; happens from time to time. I’ll look at this on my end using WP e-Commerce 3.8.7.1 and the latest Plugin update, feel free to e-mail or Skype me any additional site details, thanks easilyamused.

  6. Hi. So sorry to send multiple emails…that wasn’t my plan. I just forgot to mention my other question. Here it is. This plugin initially looked to be exactly what I need, because my client is having issues with orders placed, and they need to go back in and manually edit the orders. But the thing they need to edit is the Personalization field. And from the screenshot above, it doesn’t appear that this is one of the things that can be edited using this plugin. Am I correct? And if so, I’d like to know how much it would cost to sponsor the addition of this field to the editable fields for this plugin.

    Thanks.

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Support

Edit Orders comes with a Quick Start document (readme.txt) to help with installing the Plugin. Additional support can be found from the Contact page or methods below.

Urgent Support

If you find yourself needing immediate support for your purchase use the Premium Support page or Live Support button.

Edit Orders Forum

If you have any problems, questions or suggestions please join the members discussion on our Edit Orders forum.

FAQ

Is there a way to add new orders using this plugin?

This can be done with our Manual Ordering Plugin that adds an 'Add Order' menu link to the Products menu within the WordPress Administration.