We maintain a simple ‘fair use’ policy surrounding support licensing of our Premium WordPress Plugins.
We encourage individuals through to multi-national companies to use our WordPress Plugins to build successful WordPress stores but can only continue to support our suite of free and Premium Plugins and this community if support licenses are purchased.
Individuals that purchase a single site license can receive support on a single WordPress install which they own and is being actively used, Local development and non-production environments do not count towards this number.
Multiple support licencing options are available for individuals with multiple WordPress sites from the Plugin detail page. If you have any questions contact us on our Facebook Page.
Registered companies/commercial and freelance developers
Registered companies/commercial and freelance developers are required to purchase individual support licenses of our Plugin per client website if not using the Unlimited pricing option. Local development and non-production environments do not count towards this number.
The Unlimited support license cannot be transferred to your client in the event your client relationship ends. In this situation your client will be required to purchase a Single site license in order to continue receiving support.
Multiple licencing options are available from the Plugin detail page. You are welcome to contact us on our pre-sales channel regarding bulk licensing, T2-T3 support or becoming an affiliate.