Welcome to the new Visser Labs

Both Luke Carbis and myself (Michael Visser) are very excited to start this new year with fellow store owners, starting 2013 with a new site theme is even better!

Update: The site migration will be complete in a few hours, just bringing across the latest sales and comments, etc.

We’ve got a big year ahead working with the three major e-Commerce platforms for WordPress and there’s no shortage of work to be done.

New customers visiting for the first time can enjoy our new Plugin detail pages and clearer communication of their uses, while existing customers can expect closer community interaction and tighter after-sales support facilities as we put the finishing touches on our Theme migration.

The new Theme (VL Shop) deployed here on Visser Labs changes a few rules from our existing Theme (Something New), they are:

  • Premium Plugin Updates is no more, please create a User account under the e-mail address you used at Checkout (*1)
  • Our separate platform sections (WP e-Commerce, WooCommerce, Jigoshop) have been merged under one roof; Plugins
  • Support enquiries raised on a Plugin detail page will be moved to our Support area and followed up there
  • Site visitors can monitor our daily activities via our new Trello community integration

Put simply, we’re evolving to serve and meet the expectations of the WordPress e-Commerce community, as always, if you have a feature suggestion or would like to get in touch drop a comment below or find us on the Contact page.

(*1) If you already have a User account here on Visser Labs that does not match the e-mail address provided at Checkout or are experiencing difficulties locating your original Purchase Receipt please contact us.

2 thoughts on “Welcome to the new Visser Labs

  1. Something wrong with the new site?

    First I had my password rejected, even though it was correct: I had to reset it.
    Then I went to download the latest update of Printable Invoices: it’s not in My Account.
    Then I tried to contact you, and your contact page is not displaying the contact form…

    So, I’m leaving this note here, and I hope you’ll see it…

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